Concert Associate

Notice of Job Opening

Date: April 30, 2024

Department: Sweetland Amphitheatre

Job Title: Concert Associate

Exp. Date: Until Filled

Hours: 8am-5pm

POSITION SUMMARY

Sweetland Amphitheatre has an immediate opening for a part-time/seasonal Concert Associate to join our friendly Sweetland Amphitheatre team. This position will be responsible for general support to box office and customer service operations. The candidate will report to and work collaboratively with Sweetland Amphitheatre staff.

ESSENTIAL JOB FUNCTIONS

• Assist as requested with various tasks assigned
• Multiple customer service roles from ticket scanner, parking attendant, VIP, wristbands, Sweetland Verified tent, etc.
• Distribute materials to patrons at main gates
• Merchandise Sales
• Able to utilize Square for purchases of merchandise
• Maintain cleanliness throughout the facility, including but not limited to, the Pavilion, box office, bathrooms, and Great Lawn, Hospitality suite
• Maintains guest service by ensuring that each patron receives outstanding customer service
• Receive guest feedback and special requests to better improve the experiences of patrons

KNOWLEDGE, SKILLS AND ABILITIES

• A positive attitude and flexibility for last-minute changes
• Must take initiative, exercise good judgement
• Strong organizational, time management and priority placement skills
• Must be a self-starter, take initiative and also be detail oriented
• Ability to provide excellent customer service and always maintain a professional demeanor
• Superior verbal and written communication skills
• Ability to work both independently and in a team environment
• Strong people and interpersonal skills including an ability to build group consensus
• Ability to perform in a fast-paced work environment and have the ability to handle multiple priorities simultaneously
• Background investigation, including supervised drug screen, post offer medical screen; and verification of education, certifications and licenses required prior to employment

WORK HOURS AND SUPERVISION

This position will be part time extending from April to through October. This position is expected to work weekends and evenings. The successful candidate will report to the Box Office Manager and Sweetland Amphitheatre Event and Promotion Coordinator.

MINIMUM REQUIREMENTS

Experience working with the public and interpersonal skills. Able to communicate needs with supervisors when needing assistance. Familiarity with

Position will remain open until filled.

The City of LaGrange is an equal opportunity employer and provides fair and equal employment opportunities to all applicants for employment and employees without regard to race, color, religion, national origin, citizenship status, age, sex, disability, veteran's status, or political affiliation.

General Online Application

If you have any additional questions please email or call Human Resources: +1 706 883 2037, hr@lagrangega.org